Yesterday we had a lunch and learn at work.
A lunch and learn is when a representative from a manufacturer or a specialist from an area of veterinarian medicine comes in and buys the vets, vet techs and receptionists lunch and gives us a lesson on a certain topic.
The topic of yesterday’s lunch and learn was fleas and the speaker was a representative from Merial, the manufacturer of Frontline Plus.
Don’t worry I am not going to preach to you and tell what flea product is best, or what you should be using. That is your business.I just want to provide with some facts.
While I intended to post about this next week, I had to do it now before I forgot. I didn’t take notes, therefore it is all jammed in my little brain and I have to get out asap.
I know that most of us know basics of what a flea is and what a flea does and that we don’t like fleas sucking the blood out of our pets, I wanted to share a few things that you might not know about fleas and fleas products.
Why all the hype about fleas, now?
Let’s talk about why there is such a hype about fleas these days. I mean I remember 20 years ago with my childhood dog that you never really heard about fleas. I mean sure they existed, but no one seemed overly concerned about them, right? Well that most likely is because the roll that a pet plays in our lives has changed.
We live in a society where pets are not just our pets anymore, they are a member of our family. We take them everywhere with us. We take them on vacations to our cabins, we take them to dog parks, we take them to the beach, we take them to the pet store. We are out and about with our pets more than we ever have been before, which means we are exposing them to more potential dangers.
Know the facts about what you are dealing with.
The adult fleas that you see on your pet are only 5% of your flea issue.
The other stages of the flea that you can’t see are where the big problem really lies.
Your biggest problem is the eggs which makes up 50% of your issue.
35% is the flea larvae and 10% is the pupae.
Environmental flea infestations usually begin 6-8 weeks before you ever notice a flea!
So say you find one flea on your pet, chances are there are thousands of eggs close by waiting to hatch.
Just killing the adult flea isn’t a enough. Make sure you are using a flea product that also eliminates flea eggs and larvae too.
A single dose of any flea product cannot end or prevent infestations.
If you have a flea problem, it is recommended that you treat your pet with a proper flea product for at least 3 months so that you are bringing the flea population under control.
Remember that not all flea products are the same.
Make sure you are using a flea product that is safe for your pet. Know the active and inactive ingredients because yes, this does make a difference.
Know where your flea product came from.
Per the representative from Merial that was speaking to us yesterday, Merial only sells their flea product to licensed veterinarians, and will only offer their Satisfaction Plus Guarantee if the product was purchased from a licensed veterinarian practice. So if you purchase this product at a store, it does not come with a guarantee because Merial has no idea where that product came from. They have no record of it being sold to that store.
So how do the stores get it? It’s called diverting and they are not obtaining it legitimately from Merial. Therefore, there is no guarantee.
Now I can only speak for Frontline Plus from Merial, I have no idea about the other flea products that are out on the market, but you might want to check out their guarantee.
And think about this, say that you purchase a flea product from your local discount store and your pet has a reaction to it, or the product doesn’t work. Who are you going to go to? The teenager at the store that sold you the product that has no idea about that product or about animals?
Know where your fleas are coming from.
You treated your house and your pet but what about the family of raccoons that are living under your porch that are infested with fleas? Did you block off the porch?
You treated your dog but what about your indoor cat? yes, even indoor cats can get fleas.
What about the mat in front of your door where the neighbors cat sleeps? That mat might be covered with flea eggs.
The point is, experts are saying that this is going to be a big year for fleas so be smart and know what you are dealing with when it comes to fleas and your pet.
I was not compensated in anyway, shape or form for this post.
I just wanted to share some important information with you that I learned.
Alright that’s all I have for now.
My head is empty.


melF says:
Great info on fleas and flea infestations. The fact that they have already been there for 6-8 weeks before you ever see them kind of freaked me out, but makes sense since they’re incubating. Eeek!
Re: Frontline and not selling to anyone by veterinarians. You may want to read my piece on that. Frontline for Pets – Which is the truth and which is the lie? http://nodogaboutit.wordpress.com/2011/08/26/frontline-for-pets-which-is-the-truth-and-which-is-the-lie/
Jen says:
Hi Mel! Thank you the link, what an awesome post!
You know as soon the rep said that about the product I asked her then how do the discount stores get it. She repeated that they only sold the product to licensed vets, and then said, not in so many words then that some can choose to turn around and sell it to the stores. I was shocked, but I guess there are a lot people who would do such a thing to make a quick buck. The rep said that they have started to monitor how much they are selling to certain individual/practice and if they notice something suspicious they will not place the requested order if it is way over an amount that they usually get. She did say something in regards that it is illegal to refuse to sell a product to a consumer, but geesh I don’t know the words that she used.
Anyway, are they aware this is happening, yes. Are they taking appropriate measures to stop it? Probably not, which stinks.
Here’s another story for you, we had a client you bought Frontline online at a discount retailer, he bought a whole bunch for a really cheap price, he used it for 3 months and his dog had fleas, he called the online pharmacy and they told him the product had no guarantee, he brought the product to us. The product that they gave him was in UK packaging which is why different than US packaging, (it had a Newf on i, which caught my attention) So they guy bought Frontline in the US and got Frontline that was manufactured in the UK.
I have to tell you this too, we were talking about how human pharmacies are trying to win over the pet pharmacy and actually dispense more meds for pets. This kind of sucks, because pet medicine is different than human medicine and we get pharmacists that question our prescriptions all the time and some have even taken it upon themselves to change the prescription which resulted in a very sick dog. People go where the price is the cheapest but sometimes cheaper is not better.
Oh boy, sorry! I get in to this stuff!
melF says:
Holy cow Jen! I had no idea! I take my prescriptions to a regular pharmacist all of the time. I shouldn’t say all of the time, but with Jasper, who has Lymes flare ups from time to time, my vet will call in the prescription to a human pharmacy. Now I am wondering if I should just make the longer trek to the vet’s office for that too. Who knew?
(Here I was coming back to apologize for adding my link to your wonderful post and you were nice enough to let it stay and to add your comments and you educated me further!) I learn a lot from you.
I still prefer to get my Frontline from the vet because of the UK packaging, but I did once buy it at Walmart (on sale) after Jasper decided to kill a rabbit loaded with fleas. He and Daisy were covered in them when they came in so I made an emergency run at 11 PM to get some there. I had no idea the dangers either.
Jen says:
I totally didn’t mean to scare you, but to be honest it does happen. We have gotten calls from a human pharmacy asking if the prescription the vet wrote was correct. I think that the are just so use to filling meds based on human calculations that they question the dose which is great, what isn’t great is if they change it without inquiring about that. I have heard this happen only twice and it wasn’t in our area.
Don’t apologize for leaving your link! I am glad you did and that someone else is aware of this too! I read through your post twice and even commented to the Pet Meds rep who left a comment. I am sure they won’t see it though!
melF says:
LOL! She DID leave a comment. I think. Or was that you?
dawn says:
Oh, I remember giving the whole flea spiel on treating fleas. Every now and then I still get to pull it out and give it when a friend calls me. The spot on products made things so much easier then the dips, sprays, etc.
With the vets reselling their product, the vet clinic I worked at would often get faxes from places looking to buy from us. It’s kind of scary the people who are out their trying to skirt the system.
melF says:
Wow. Yes. Scary indeed.
Jodi says:
Good information to put out there, when my girls were living in Florida they had indoor cats and a HUGE flea infestation. One of the poor guys even got tapeworm from it. It took them a long time to get it under control.
I use garlic tablets and a natural flea and tick spray.
All I have to say is, there better NOT be a family of racoons living under the porch!!
Jen says:
Ha-ha! I bet there is not a family racoons living under porch!
melF says:
LOL Jodi! So does the tablets and spray work? I want to go more natural, but truthfully I am more worried about the ticks than the fleas.
Pip says:
Thanks for the info! We use Frontline Plus.
Jen says:
Thanks Pip!
Amanda @ Photo 51 says:
I’m getting really tired of Merial’s cop-out with the “we didn’t sell it to them” crap. So you’re telling me PetCo is obtaining “under the table” Frontline and Merial doesn’t know where its coming from (and isn’t happy to take the revenue while being able to duck out of their guarantee)? They really expect me to believe they cant trace those lot numbers and that PetCo is willing to take the legal risk of possible counterfeit products not authorized by the manufacturer?
Get me Penn and Teller, I call Bullshit*t.
Jen says:
No, Petco is obtaining the product through a licensed vet who is reselling it to them, and from what I was told Merial is aware of this and while they legally can not refuse to the product to these vets, they can monitor it.
I am not saying it is right, however most people do not know that their product is not under a guarantee. The same thing is true with human medicine. You buy something online from a massive online retailer, you never know what you are getting.
It really comes down to common sense and being aware. It has always been recommended to only purchase these type of products through your vet for the safety of your pet.
Kimberly, The Fur Mom says:
This is great information! This is the first year that we’re using non-toxic alternatives to Frontline and we’re having great results. I had no idea that when I saw Frontline offered for a discount online that it might not be the US version. Although I’ve read and experienced the “bait and switch” I’m still stunned whenever I read a story about it.
Kimberly
Jen says:
You know I never thought about it before either until I had the package right in front of my eyes, the invoice that the person had on it, stated that it may be in different packaging and not come the US.
Glad that the non-toxic alternative is working for you!
Finn says:
Now I am a little itchy! It’s great that you have L&Ls at work, they give you so much information!
Jen says:
Ha-ha-d sorry to give you the itchies Finn!
2 brown dawgs says:
First, I am mad that you did not say what was on the lunch menu. Second, I am impressed that you could eat lunch and discuss fleas. Third, I am BIG TIME impressed that you could pull stats out of your head. lol
But seriously, very good information. People are always asking me why I don’t buy my flea and tick stuff from this or that store and save a buck or two. IMO that is penny wise and pound foolish. OK I save a couple of bucks and then have to spend money when the product does not work or I get a sick dog. Honestly in the grand scheme of things the savings is not that great because my vet charges a fair price and if there is an issue they know what was dispensed. We don’t really have fleas here, but we use Frontline Plus for ticks. It seems to do a good job…but I HATE the way it is applied. Did anyone ask about that? Seems they could make it easier. I have a particularly difficult time with Thunder because his vile has so much in it and I have to get through that double coat, (well you know about that).
Jen says:
Ha-ha! we had Chipotle!
From what I know Frontline has to be applied that way so that proper skin and hair follicle distribution can work.
I have the same issue with the Newfs and their thick coats, after 4 years I am getting a little better at applying it!
Eva or sometimes Priscilla says:
Fleas and ticks are mean and nasty! A few months ago, Eva got them and it took a long time to get rid of all of them.
Oh dear, I’ve just read the link given by meIF and it scared me because I’m using Frontline Combo which I bought it from big pet stores. Our vet doesn’t sell it.
Jen says:
You know you can get the product from your vet’s online pharmacy if the have one. Not sure if it is the same where you are but it might be worth checking into. It sounds like you are fine buying from a pet store if your pet doesn’t have fleas and I am not trying to knock down any stores that sell the product, heck I shop at Petco and Target all the time, I just don’t buy certain products from them.
snoopy@snoopysdogblog says:
Yikes!!
I’m feeling itchy just from reading your post – lots of great info
My Mum uses K9 Advantix on me, not sure if it’s the best, so I think I’ll get her to check again
Wags to all,
Your pal Snoopy
Jen says:
I have that K9 Advantix works great, I just don’t have any personal experience with it.
Sorry I gave you the itchies!
Bassetmomma says:
Great info! We use Advantage Multi.
Jen says:
Awesome!
Stefanie says:
Wow – I never knew that about the big stores and the underhanded way they are selling those products. I use K9 Advantix II – but I usually buy it at Drs. Foster and Smith on line because it is cheaper than my vet. I’ve never had a problem with that one or Frontline Plus that I have bought from them. I just know that I’d never buy it at those big pet stores because it’s even more there than what my vet charges.
Jen says:
Vets don’t make much money off of these products and they usually have some good promotions. When you break it down per application it is about the same.
I’ve heard good things about K9 Advantix and Advantage Multi.
I was thinking about calling Petco and asking about their guarantee and see what they say.
Jen says:
Alright, so I just called Petco and asked if they had a guarantee with the Frontline Plus. The person that I spoke to had no idea so put me on hold. when he came back he said yes they have the Satisfaction Plus Guarantee and if you contact Frontline they would honor it, so I contacted Frontline who said that the products needs to come from a licensed vet. when I called back Petco they told me than no the product does not have a guarantee. I asked the person if they could tell me where they get the product and he told me “He had no idea.”
Interesting, I wonder if most stores that sell this product have any idea what is going on.
melF says:
Wow! You are such an investigative reporter! That is sooo interesting. So they don’t guarantee it, don’t know where they get it, but sell it. I bet many people don’t know this. Good work Jen!
Jen says:
I thought so too, but I should add that I spoke to someone who sounded like they were maybe 16, but still that is the same person that would sell me the product at the store.
I wanted to call for my own sanity:) This is just a prime example of Buyer Beware and believe me I am not bashing Petco, I shop there too, but certain products I will not purchase from them.
Two French Bulldogs says:
we have never had a flea, thanks to Frontline Plus
Benny & Lily
Jen says:
That’s great!
houndstooth says:
We’re going to be trying the PetArmor version for the next few months. We’ve been happy with Frontline Plus and we’re very careful, because the Greyhounds can’t use a lot of other flea and tick preventatives. BioSpot eats holes in Greyhound skin, for example. As far as fleas go, we’ve had very good luck with keeping them at bay.
My biggest issue is with the tick prevention side of things. You can use it once every three months for fleas, but it has to be once a month to prevent ticks. It also doesn’t work unless the tick actually bites, which still leaves your dog wide open to tick bourne diseases. With one dog who has to be out in a lot of strange places and is solid black to boot, I need something that will keep the darned ticks off him to start with. So far, I haven’t found a good alternative to that problem and it’s darned frustrating!
Jen says:
Exactly! I have not heard very good things about BioSpot and we have seen several pets that have had reactions as far as the ticks, I hear what you are saying and rep that was in talking to us yesterday said that Merial has a product that kills ticks within 18 hours and detaches them, thus making it less likely of getting a tick borne disease. I don’t know anything else about it though.
melF says:
So feel your pain Carrie. I use it more for the ticks. Jasper had Frontline on when he developed Lymes, so I don’t know what to say about the tick-borne diseases except that I was told that missing one day in between can expose your dog to a risk of them. I suspect I may have been a few days negligent with Jasper.
Amanda @ Photo 51 says:
I use pet armor with good results. It apparently has a little different means of distribution, but I’ve yet to have a problem. I don’t live in the south where fipronil resistance is a problem. Fipronil does kill the ticks in a short enough window that you shouldn’t have a problem with disease transmission but it is a pain that some stay attached dead (which can lead to infection if you don’t find them right away). Thus far, the products that actually repel ticks I’m aware of are not recommended for breeding animals so I’m not willing to try them.
Jessica @ YouDidWhatWithYourWeiner says:
Thanks for the post. Luckily fleas aren’t a major problem in the cool city of Seattle. If we are going to be spending a lot of time outside or in the woods I treat Chester and Gretel. We had a cat when I was going that was allergic to flea saliva. THAT was scary. He got really sick once.
Jen says:
You are lucky to not live in a flea zone!
That is scary that your cat was allergic to flea saliva! I have heard of a lot of pets that have flea allergies, that is no fun.
jan says:
We learned a long time ago to fight the first flea we see. Fortunately we haven’t had a single flea for years, but we check every day.
Jen says:
That is great that you haven’t had a flea for years! Nice job! I am not even go to say our flea status because I know that would jinx us!
Dachshund Nola and her Mom says:
Great info! I despise fleas, and 2 of my 3 dogs are allergic to them
Julie says:
Fleas – BOO!! Growing up in San Diego, I was the recipient of all of the flea bites in our house! For some reason, the fleas love me as much as they loved our cat! (My dad insisted that there were no fleas in the house!) Cali has flea dermatitis, so are careful about keeping her treated. Great info!!
Kolchak, Felix & Jodi says:
I must be very lucky? We don’t use any flea/tick preventatives and we’ve never had an issue. A nutrition professor once gave a lecture on how parasites tend to attack pets with compromised immune systems and luckily, both my boys are ridiculously healthy.They both get a comb out with a special comb a couple times a week, just in case. (It’s small enough to dislodge eggs) and we’ve invested in a number of plants for the perimeter of our yard that are supposed to be distasteful to fleas. So far? So good! Almost six years and no flea problems here!
Jen says:
That’s great Jodi!
What plants do you use?
Kristine says:
I’ve had pets all my life and even had to bomb a house from a flea infestation before. I have seen the ads and thought about buying from one of those popular commercial retailers, but at the end of the day I prefer to buy from the vet. I think a big misconception is that vets profit substantially from selling the meds, when in reality they don’t. Plus if I buy it from my vet and have a problem, I’m not calling some customer service line in India. I’m putting my dog in the car and driving to her office.
I enjoyed reading your experience and agree with another reply: where are the food pics? That’s just mean.
Jen says:
Exactly! Vets don’t make much, if anything off of these products.
Actually, if the vets are running a promo like buy 6 get 2 free, when you do the breakdown of cost per application, the price is pretty comparable to what the stores are selling it for.
sprinkles says:
I’m so glad that we don’t have many fleas here. We have them, but they’re rare.
Misty Shores Chesapeakes says:
Great information Jen!
So glad you shared
Chelsea A says:
Really great post, it’s helpful! I’ve been lucky not to have to deal with fleas … yet! Here’s hoping with some preventatives I can keep avoiding it! I hear fleas are usually less an issue in urban areas – but I don’t know how true that is. Can you tell me if I’m horribly wrong and my dog’s still at risk living in the middle of a big city? I assume there are sitll some so we’re taking care … but I dunno. I try not to stress. Maybe I should be, since the infestations can go unnoticed so long!
Jen says:
Hi Chelsea!
My thought would be that there is a risk for fleas anywhere because even in the city you still have the risk of a strays having fleas, or racoons, or even rats and mice. Your vet might be able to tell you the risk in your area.