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12 Questions Every Newfoundland Owner Should Ask Their Dog Groomer

I’ve never taken my Newfoundlands to a dog a groomer.

I was lucky enough to have mentors early on who took the time to teach me how to groom the boys.

It took several years for me to learn the basics and while I’m not an expert groomer, I do believe I can maintain their skin and coat on my own.

Not everyone has that opportunity and not everyone wants that opportunity. 

Not everyone has the time, mentors or the ability to groom their Newfoundland on their own and there’s nothing wrong with that.

However, I have heard quite a few horror stories about owners picking their Newfoundland up from a grooming appointment looking nothing like a Newfoundland and even some Newfies dying during or after their grooming session.


Unfortunately, while there are many wonderful dog groomers out there, dog grooming is different from being a hairstylist and working in a salon.

A dog groomer doesn’t need a license to cut hair and some groomers just don’t know that a Newfie’s coat should be trimmed a certain way.

I’m not talking a show groom, I’m talking a normal Newfie groom with hair that remains on the dog.

You’re dropping off a Newfie and you should expect to pick up your Newfie looking like a Newfie, not like a Lab. (Unless of course, you ask for that)

So before you drop your Newfie off for their first spa day, here are a few questions you can ask the groomer before the session begins.

12 Questions Every Newfoundland Owner Should Ask Their Dog Groomer


Have you ever groomed a Newfoundland before?

Newfoundlands aren’t a super common breed so there are some groomers out there that don’t know the proper technique of grooming a Newfoundland.

They also don’t know that Newfies can overheat easily and for this reason, they should be dried with a cool dryer and not a heat dryer.

Ask if they know what the breed standard looks like.

If they say yes, ask if you can see pictures of Newfoundlands that they’ve groomed.

Believe me, a proud groomer will have pictures.

Who doesn’t take pictures of a freshly groomed Newfie?

12 Questions Every Newfoundland Owner Should Ask Their Dog Groomer.

What type of grooming tools do you use?

A Newfie needs more than a brush so do they have the adequate tools needed to groom a Newfoundland?

Ask to see them.

Are they clean?

Ask how long they have been grooming and what type of breeds that they groom?

Experience matters especially when it comes to someone handling your dog for several hours.

Ask if the groomer is certified.

If they are not, ask where they learned how to groom.

Did they go to school for it?

Were they mentored?


While not having a certification doesn’t mean that a groomer is bad, it does mean that they have gone through written and skills testing by a recognized grooming organization such as the National Groomers Association of America or the International School of Canine Cosmetology.

Do they offer a tour of their facilities?

If so walk around and take a sneak peek.

Check to see where the dogs are kept when they are not being groomed.

Check to see if there are fans and if they are turned on.

Is there good ventilation?

Is it too hot to keep a dog there for hours?

Ask to see the grooming area, if you can’t this might be a red flag.

brown newfoundland puppy getting a bath


What other services do they offer?

Do they do nail trims?

Ear cleaning?

Anal gland expression?

What do they do with hot spots?

If they offer these services ask how they have been taught.

I  personally would only want someone who knows the anatomy of an ear canal cleaning my dog’s ear-but that’s just me.

I also don’t want my dog’s anal glands expressed if they don’t need to be.

How do they handle mats?

Do they shave the area?

Cut the mat with scissors?

Use a mat splitter?

Work the mat out with a comb?

newfoundland dog on grooming table

Any of the ways would work but it would be nice to know what to expect.

Are you going to see areas that were shaved when you pick your dog up?

The easiest way to get rid of a mat is to shave it so if you don’t want your Newfie shaved, tell them that.

Also, in regard to mats and shaving, if a groomer does the comb test on your dog and they can’t get a comb through the coat, their going to clip the coat. 

That’s not their fault.

What type of dog dryer do they use?

A Newfie should only be dried using high velocity dog dryer, no heat.

They should not be kept in a cage with a hot cage dryer on them. 

If you see that cage dryer is the only dryer being used, turn around and walk out.

Ask how long they anticipate your dog being up on the grooming table?

The groomer should have a rough idea of how long it might take by looking at the dog and going over their coat with their hands.

Ask if the dog will be given breaks during the session if they determine that it’ll be a few hours.

If your dog is older and/or has joint issues make sure to let the groomer know that at this time.

12 Questions Every Newfoundland Owner Should Ask Their Dog Groomer.

Do they have an outdoor potty area?

If the dog will be let outside to potty, ask to see that area too.

Is it fairly clean or is there poop everywhere?

Also, ask who will be responsible for looking after your dog when they are not being groomed.

What’s their injury protocol?

No one wants to think about this when they are taking their dog for a spa day but accidents happen.

Do they have a first aid kit?

What would happen if your dog was accidentally nicked by the scissors, do they have a veterinarian that they use?

Would they contact you immediately and let you know?

newfoundland dog after bath

Would that injury be covered by them?

Do they know CPR?

Do they know the signs of heatstroke?

How much do their grooming services cost?

I have no idea what a groomer charges and how they determine a rate but I would guess it’s based on size, time and coat type.

I’ve heard ballpark estimates for grooming a Newfie can be anywhere from $100-$200 but I’m sure that is based on where you live and what is included in the service.

Regardless, ask ahead of time so you don’t get sticker shock.

Update: New post on how much it costs to take a Newfie to the groomer!

You should never be afraid to ask a dog groomer these questions.

You are leaving your dog in the care of someone else for several hours and you are always advocating for your dog.

You should ask them questions just like you would ask your veterinarian.

Ask, ask, and keep asking and always make sure to let the groomer know about any special needs that your dog requires.

If you get a bad vibe, just leave.

There’s plenty of other groomers around.

If you want a specific cut or trim, please provided the groomer with a picture of what you want. 

A summer cut is a general term and means different things in different breeds. 

Also, be careful with the term “puppy cut”. That actually refers to a poodle cut. 

Your groomer is not a mind reader!


12 Questions Every Newfoundland Owner Should Ask Their Dog Groomer



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Gloria J Chapman

Tuesday 24th of August 2021

Thank-you for your posts!!!!

Debbie Sappington

Monday 23rd of August 2021

Hi! Great info. We've also learned to ask if our dog will have access to water. One grommer did not provide water. She was there for 8 hours! We did not go back.


Sunday 29th of April 2018

What wonderful doggie pics as always! Miss Jennifer, Sherman and Leroy, CONCATS for your 2018 BlogPaws Nose-to-Nose Wins for Best Social Media Influencer & for Best Written Pet blog Post! Woot Woot! Sherman & Leroy, you are two of my fav doggies in the blogging world! Mom got to get her picture with Leroy at BlogPaws 2017 & she luved that! Tail wiggles, head rubs & pets!


Wednesday 25th of April 2018

Those are good questions for safety and aesthetics.

Monika & Sam

Saturday 14th of April 2018

Nothing worse than picking up your dog from the groomer's (whatever breed) and seeing a dog that has no resemblance to that breed. Gah!

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